|How old am I:||51|
Once I had trouble registering for some SPG partner promotion with Delta or Northwest and ed up for it using the chat. If I need to check something and I would prefer having written response take a screenshot — the chat is gone after you exit itI use chat or.
I like the fact that SPG has this chat available. These short surveys are read and someone from the customer service department replies to them. I wrote a piece about this benefit back in access here.
Send this to a friend.
It took 50 minutes for the SPG rep to initiate the chat. I forwarded the chat with the response from the Platinum desk by certified mail with a return receipt to SPG and had the miles post in due course.
At the end, the SPG50 rates either were not available or higher than other rates available at the time. I received the below within couple of hours.
Whine wednesdays: spg chat response time close to an hour?
Trending Posts. Popular. Starwood Preferred Guest SPG has had chat function available for its Platinum members maybe for others too for quite some time.
Send Cancel. The bonus miles never posted and the Platinum desk claimed that I had never ed up. They can occasionally make sense at the more expensive properties.